Branch Leadership & Lending Specialist

United Community Bank; East Franklin (NC); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

United Community Bank is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, lending activities, and staff development. The role focuses on driving sales, maintaining service standards, and strengthening customer relationships through outbound calls and leadership presence.

The position requires prior sales and supervisory experience in retail or financial services, with knowledge of consumer and small business lending processes.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• Minimum 3 years’ sales and service experience in a retail or financial services business.
• Consumer/residential lending experience preferred.
• Supervisor experience.
• Good interpersonal communication skills.
• Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services.
• Proficient in Microsoft Office programs.
• Strong written and verbal communication skills.
• Ability to adapt to change.
• Background in financial operating policies and procedures, banking regulations (state and federal).
• Participate in compliance training including Bank Secrecy Act/AML.

Responsibilities

• Assists branch manager with overall operations in the Loan Support, Teller and CSR areas.
• Cross-trained to operate a Teller window during busy periods or staffing shortages.
• Assists in compiling monthly Teller reports and quarterly self-assessments.
• Assists in interviewing loan applicants and completing loan applications.
• Stays abreast of lending and deposit regulations and branch operations.
• Generates new relationships and cross-sells bank products via outbound calls.
• Updates and monitors sales activities using 360 View.

Skills

Sales experience

Customer service

Interpersonal skills

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

United Community Bank is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, lending activities, and staff development. The role focuses on driving sales, maintaining service standards, and strengthening customer relationships through outbound calls and leadership presence.

The position requires prior sales and supervisory experience in retail or financial services, with knowledge of consumer and small business lending processes.