Branch Leader - Small Business Growth & Client Service

KeyBank; Manlius (IL); Vor Ort; USD 69.000 - 105.000; Vollzeit

Zusammenfassung

KeyBank is seeking a Branch Manager to lead a team in the East Syracuse area, focusing on delivering exceptional client service and growing small business relationships. You will coach staff, drive sales, and ensure branch operations and compliance with regulatory standards.

The role requires at least 3 years of sales leadership and small business banking experience, along with strong communication skills and community engagement. This on-site position emphasizes teamwork and accountability.

Qualifikationen

• Minimum 3 years of experience in a sales capacity with a demonstrated ability to lead and coach a successful sales team.
• Minimum 3 years of demonstrated small business deposit/credit experience and familiarity with small business operations.
• General understanding of financial statements and concepts.
• Demonstrated understanding of consumer credit including loan to value, debt to income and credit reports.
• Demonstrated ability to leverage Centers of Influence (COIs).
• Demonstrated experience influencing business partners across departments.
• Strong public speaking and communication skills.

Aufgaben

• Embodies a strong client experience culture and leads the team to deliver exceptional service.
• Engages with small business clients in the community to identify referrals and opportunities.
• Grows the business through retention, expansion, and acquisition strategies.
• Leads and develops the branch team, ensuring knowledge of Key’s products, sales process and market landscape.
• Partners with internal teams to focus on client acquisition and deepen relationships.
• Oversees staffing, scheduling, recruiting, onboarding and training of branch teammates.
• Delivers coaching and performance management to drive results and development.
• Ensures regulatory compliance and operational controls are followed; manages branch tasks.
• Works Saturdays as directed by management.

Kenntnisse

Team leadership

Sales experience

Small business banking

CoIs leveraging

Public speaking

Ausbildung

High School Diploma or GED

Bachelor's degree (preferred)

Jobbeschreibung

KeyBank is seeking a Branch Manager to lead a team in the East Syracuse area, focusing on delivering exceptional client service and growing small business relationships. You will coach staff, drive sales, and ensure branch operations and compliance with regulatory standards.

The role requires at least 3 years of sales leadership and small business banking experience, along with strong communication skills and community engagement. This on-site position emphasizes teamwork and accountability.