Branch Leader: Small Business Growth & Client Service

KeyBank; Alabama; On-site; USD 69,000 - 105,000; Full time

Job summary

KeyBank is seeking a Branch Manager in Franklin, IN to lead a team in delivering exceptional client service and financial solutions. You will coach staff, grow small business relationships, and ensure branch operations comply with regulatory standards.

Responsibilities include hiring, scheduling, and developing teammates, building COIs, and executing the Branch Playbook to meet branch goals while upholding KeyBank values.

Qualifications

• 3+ years' experience in a sales capacity with leadership ability.
• Small business deposit/credit experience preferred.
• Understanding of financial statements and concepts.
• Knowledge of consumer credit including debt-to-income and credit reports.
• Ability to leverage Centers of Influence (COIs) to promote business.
• Experience influencing partners across lines of business.
• Strong public speaking skills.

Responsibilities

• Lead and coach branch team; drive client service and growth.
• Engage with small business clients and build networks in the community.
• Grow the business through retention, expansion, and acquisition.

Skills

Client experience

Coaching

Sales process

Public speaking

Team leadership

Relationship building

Education

High School Diploma / GED

Bachelor's degree

Tools

Notary License (preferred)

Job description

KeyBank is seeking a Branch Manager in Franklin, IN to lead a team in delivering exceptional client service and financial solutions. You will coach staff, grow small business relationships, and ensure branch operations comply with regulatory standards.

Responsibilities include hiring, scheduling, and developing teammates, building COIs, and executing the Branch Playbook to meet branch goals while upholding KeyBank values.