Branch Leader: Sales, Service & Team Growth

Texans-Credit-Union; Richardson (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Texans-Credit-Union in Richardson, TX is seeking a Branch Manager to oversee all sales and operational functions at the branch. You will lead and develop branch staff to deliver EPIC service across every service offered, while maintaining a motivated team that upholds the credit union's core values.

You will monitor performance, coach staff through observations and follow-up, ensure compliance with laws and internal controls, and drive loan interviews, applications, and new account activity to

Qualifications

• Ability to oversee and promote a sales/service environment.
• Working knowledge of a variety of financial products and services.
• Excellent member service skills and strong communication abilities.

Responsibilities

• Lead and develop branch staff to deliver EPIC service across all branch offerings.
• Create and maintain a high-performing sales and service environment.
• Monitor KPIs to ensure profitability and top service quality for members.

Skills

Supervisory experience

Sales & service leadership

Interpersonal communication

Training and coaching

Financial products knowledge

Education

High school diploma

Job description

Texans-Credit-Union in Richardson, TX is seeking a Branch Manager to oversee all sales and operational functions at the branch. You will lead and develop branch staff to deliver EPIC service across every service offered, while maintaining a motivated team that upholds the credit union's core values.

You will monitor performance, coach staff through observations and follow-up, ensure compliance with laws and internal controls, and drive loan interviews, applications, and new account activity to