Branch Leader: Sales Growth & Service Excellence

Sherwin-Williams Co.; Mount Crawford (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and视

Flexible Spending Accounts (FSAs)

paid time away

retirement and saving benefits

Job summary

Sherwin-Williams Co. is seeking a Branch Manager to oversee daily floorcovering branch operations in Mount Crawford, VA. You will lead staff, drive sales, manage inventory, and ensure top service standards while building strong relationships with wholesale and retail customers.

The role requires scheduling, marketing, merchandising, financial reporting, and compliance with safety policies. A bonus plan may apply based on performance, and comprehensive health benefits are included.

Qualifications

• Must have at least one year of experience in a leadership role supervising others
• Must have at least one year of experience in retail, sales, or customer service positions
• Knowledge of store operations and customer service best practices preferred

Responsibilities

• Develop business strategies to increase sales and profitability
• Meet sales goals by training, motivating, and mentoring staff
• Ensure high levels of customer satisfaction through excellent service
• Build product knowledge to guide customer recommendations
• Maintain compliance with safety, loss prevention, and store policies
• Prepare accurate and timely branch reports and administration
• Respond to and resolve customer and/or employee complaints
• Make outside sales calls to grow market share

Skills

Leadership experience

Retail or sales experience

Customer service

Team motivation

Education

High School diploma or GED

Tools

CRM systems

Timekeeping systems

Job description

Sherwin-Williams Co. is seeking a Branch Manager to oversee daily floorcovering branch operations in Mount Crawford, VA. You will lead staff, drive sales, manage inventory, and ensure top service standards while building strong relationships with wholesale and retail customers.

The role requires scheduling, marketing, merchandising, financial reporting, and compliance with safety policies. A bonus plan may apply based on performance, and comprehensive health benefits are included.