Branch Operations Lead - Floorcoverings & Sales

The Sherwin-Williams Company; Santa Rosa (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Flexible Spending Accounts (FSAs)

Retirement benefits

Paid time off (vacation, holidays, etc

Parental leave

Job summary

The Sherwin-Williams Company is seeking a Branch Operations Manager in Santa Rosa, CA to work with the Branch Manager on planning and implementing strategies across customer service, marketing, inventory, finances, and safety. You will supervise staff, train employees, and contact customers to generate sales leads.

The role typically involves a 44-hour work week, with possible evenings and weekends. It offers bonus eligibility and comprehensive health benefits, including medical, dental, and

Qualifications

• Minimum requirements include being at least 18 years of age.
• Legally authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver's License.
• High School diploma or GED or higher.

Responsibilities

• Support business strategies to increase sales and profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build knowledge of all products to provide effective recommendations.
• Build relationships with wholesale and retail customers.
• Complete store administration and reporting.
• Ensure compliance with safety, loss prevention and security policies.
• Maintain store condition and visual merchandising standards.
• Support staff training, development and performance management.
• Respond to and resolve customer and employee complaints.
• Partner with Store Manager to make outside sales calls to increase market share.

Skills

Customer service

Sales

Leadership

Timekeeping systems

CRM systems

Bilingual

Education

High school diploma or GED

Associate degree or higher in business, sales, or marketing

Tools

CRM systems

Timekeeping systems

Job description

The Sherwin-Williams Company is seeking a Branch Operations Manager in Santa Rosa, CA to work with the Branch Manager on planning and implementing strategies across customer service, marketing, inventory, finances, and safety. You will supervise staff, train employees, and contact customers to generate sales leads.

The role typically involves a 44-hour work week, with possible evenings and weekends. It offers bonus eligibility and comprehensive health benefits, including medical, dental, and