Branch Leader: Sales, Coaching & Ops

Southwest Title Loans, Inc; Tempe (AZ); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k program

Life insurance

Disability insurance

Paid vacation

Paid holidays

PTO

Sick days

Sundays off

40-hour work week

Job summary

Southwest Title Loans, Inc in Tempe, AZ is seeking a Branch Manager to oversee the branch’s overall performance, including sales, collections, and team development. You will lead a small team, drive daily execution, coach staff, and handle customer conversations related to payments as needed.

The role emphasizes accountability, structured processes, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Leading a team and being accountable for results.
• Holding coworkers to clear expectations and addressing performance directly.
• Having direct conversations with customers about payments.
• Operating in a structured, metric-driven environment.
• Managing multiple priorities in a fast-paced setting.
• Coach and develop team members to improve performance.
• Maintain structure and organization in daily operations.

Responsibilities

• Lead a small team and drive daily execution to meet results.
• Coach team members and hold coworkers accountable.
• Handle customer conversations related to payments as needed.
• Operate in a structured, metric-driven environment with multiple priorities.
• Take ownership of branch performance and drive continuous improvement.

Skills

Leadership

Accountability

Payments conversations

Structured environment

Multitasking

Coaching

Communication

Education

High School Diploma

Job description

Southwest Title Loans, Inc in Tempe, AZ is seeking a Branch Manager to oversee the branch’s overall performance, including sales, collections, and team development. You will lead a small team, drive daily execution, coach staff, and handle customer conversations related to payments as needed.

The role emphasizes accountability, structured processes, and the ability to manage multiple priorities in a fast-paced environment.