Branch Leader: Member Experience & Team Growth

Affinity Plus; Lino Lakes (MN); On-site; USD 56,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Monthly wellness benefit

401K matching up to 5%

Job summary

Affinity Plus is seeking a Branch Manager I to lead day-to-day branch operations, coach staff, and ensure an exceptional member experience. The role emphasizes scheduling, staff development, and problem-solving within a values-driven environment.

This position manages engagement, reporting, and community outreach, with on-site leadership and collaborative teamwork to support branch goals and compliance. Based in Lino Lakes, MN, with training at other metro-area branches until the new location

Qualifications

• 2+ years of proven, progressive leadership experience.
• Experience in consumer lending, checking/savings accounts, IRAs, CDs, and other credit union products preferred.
• Ability to provide on-site leadership to a team in a small sized market/team.
• Strong verbal and written communication skills.
• Time Management skills and the ability to prioritize workload based on department and member needs.

Responsibilities

• Provide on-site and remote leadership of all aspects of daily operational activities of the branch.
• Create and foster team connections and belonging by building positive and connective relationships.
• Innovates and leads through change by seeking out and being open to new ways of approaching problems; tries new approaches.
• Responsible to create and manage branch schedules and ensure staffing levels meet member need.
• Interview, hire, coach, train, and develop employees to successfully meet role expectations and expertise in partnership with their direct leader.

Skills

Leadership

Team management

Customer service

Communication skills

Education

B.S./B.A. in business/finance or related field

Job description

Affinity Plus is seeking a Branch Manager I to lead day-to-day branch operations, coach staff, and ensure an exceptional member experience. The role emphasizes scheduling, staff development, and problem-solving within a values-driven environment.

This position manages engagement, reporting, and community outreach, with on-site leadership and collaborative teamwork to support branch goals and compliance. Based in Lino Lakes, MN, with training at other metro-area branches until the new location