Branch Leader: Growth, Service & Team Empowerment

JP Morgan Chase; Dothan (AL); On-site; USD 75,000 - 110,000; Full time

Job summary

Chase in Alabama is seeking a Branch Manager to lead a bustling branch, promoting exceptional client experiences and a welcoming culture. You will drive deposits and investments, coach a team, and uphold strong risk controls while delivering the latest banking solutions.

The role requires 2+ years of management in Retail Banking or equivalent, a high school diploma, and flexibility to work weekends and evenings. Travel for training may be required.

Qualifications

• Passion for creating exceptional client experiences and leading a branch culture.
• Proven track record of coaching and empowering employees to achieve results.
• Ability to multitask and plan growth within a busy branch.
• Strong decision-making skills in a fast-paced banking environment.
• Experience building risk-conscious operations and adherence to policies.
• Ability to translate technology into accessible solutions for clients and partners.

Responsibilities

• Be a motivating force for the branch team by promoting a service-first culture.
• Lead growth by leveraging the Branch Scorecard to expand deposits and investments.
• Prioritize client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development to stay ahead in banking.
• Forge relationships with local businesses to strengthen branch presence.
• Maintain strong risk controls and operational integrity in daily activities.
• Complete Branch Manager Training Program before placement and travel for in-person training as needed.

Skills

Leadership

Coaching

Team management

Strategic planning

Customer service

Communication

Decision making

Time management

Relationship building

Education

High school diploma

College degree

Job description

Chase in Alabama is seeking a Branch Manager to lead a bustling branch, promoting exceptional client experiences and a welcoming culture. You will drive deposits and investments, coach a team, and uphold strong risk controls while delivering the latest banking solutions.

The role requires 2+ years of management in Retail Banking or equivalent, a high school diploma, and flexibility to work weekends and evenings. Travel for training may be required.