Branch Leader: Growth, Service & Team Coaching

Testing Site - JPMC; Carmel (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Carmel, IN is seeking a Branch Manager to lead a busy Chase branch. You will deliver attentive service, grow deposits and investments, oversee operations, and coach a team to achieve results in a fast-paced retail banking environment.

The role emphasizes risk control, client relationship building, and a culture of hospitality. You will train staff, engage with local businesses, and ensure adherence to policies while leveraging technology to meet clients’ financial needs.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school diploma or GED.
• Ability to work branch hours including weekends and evenings.
• Willingness to complete Branch Manager Training Program.
• Knowledge of banking products and technology.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Customer service

Operations management

Education

High school diploma

Bachelor's degree (preferred)

Job description

JPMorgan Chase & Co. in Carmel, IN is seeking a Branch Manager to lead a busy Chase branch. You will deliver attentive service, grow deposits and investments, oversee operations, and coach a team to achieve results in a fast-paced retail banking environment.

The role emphasizes risk control, client relationship building, and a culture of hospitality. You will train staff, engage with local businesses, and ensure adherence to policies while leveraging technology to meet clients’ financial needs.