Branch Leader: Growth, Service & Team Coaching

JPMorgan Chase & Co.; Boca Raton (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Boca Raton is seeking a Branch Manager to lead a team and deliver exceptional client service while driving branch growth and operational excellence.

You will coach staff, manage deposits and investments, ensure risk controls, and engage with the community to strengthen the branch presence. The role requires 2+ years of management in retail banking and the ability to work flexible hours, including weekends.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school diploma or GED.
• Ability to work branch hours including weekends and evenings.
• College degree or military equivalent.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge relationships with local businesses to strengthen branch presence and community engagement.
• Maintain a strong risk and control environment by following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & controls

Tech adoption

Team development

Customer focus

Staff motivation

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Boca Raton is seeking a Branch Manager to lead a team and deliver exceptional client service while driving branch growth and operational excellence.

You will coach staff, manage deposits and investments, ensure risk controls, and engage with the community to strengthen the branch presence. The role requires 2+ years of management in retail banking and the ability to work flexible hours, including weekends.