Branch Leader: Growth, Service & Community

JPMorgan Chase & Co.; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Branch Manager in Washington, DC to lead a welcoming team, drive deposits and investments, and deliver exceptional client service.

You will manage operations, coach staff, and foster a culture of hospitality and integrity while leveraging technology to enhance client experiences. The ideal candidate will have 2+ years of management experience in retail banking, a high school diploma or GED, and the ability to work flexible branch hours including weekends and

Qualifications

• You have a passion for creating exceptional experiences and a knack for setting the tone in the branch.
• You have outstanding leadership skills with a proven track record of coaching and empowering employees.
• You are a master of multitasking, organized and able to manage competing priorities.
• You thrive in a fast-paced environment and use strong decision-making to lead the team.
• You create and maintain a strong risk and control environment with operational integrity.
• You influence, educate, and connect your team, partners, and clients with technology.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development to keep skills sharp.
• Forge meaningful relationships with local businesses to strengthen branch presence.
• Ensure a strong risk and control environment by following policies and procedures.

Skills

Leadership

Branch management

Customer service

Operations

Technology adoption

Decision making

Risk management

Team coaching

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking a Branch Manager in Washington, DC to lead a welcoming team, drive deposits and investments, and deliver exceptional client service.

You will manage operations, coach staff, and foster a culture of hospitality and integrity while leveraging technology to enhance client experiences. The ideal candidate will have 2+ years of management experience in retail banking, a high school diploma or GED, and the ability to work flexible branch hours including weekends and