Branch Leader — Growth & Customer Experience

PNC Financial Services Group, Inc.; Champaign (IL); On-site; USD 83,000 - 138,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision options

401(k) with PNC match

Job summary

PNC Financial Services Group, Inc. invites you to join as a Branch Manager in Champaign, IL. You will lead a high-performing team, drive branch revenue, and deliver an omni-channel, customer-centric banking experience.

The role emphasizes risk management, coaching, and talent development while fostering an inclusive, in-office culture. Base salary ranges; visa sponsorship is not offered.

Qualifications

• Typically 5+ years of related banking experience.
• At least 2 years of supervisory experience.
• In lieu of a degree, a combination of education, job-specific certification(s), and experience may be considered.

Responsibilities

• Drive branch performance through planning and execution.
• Lead a branded sales process to achieve sales targets and customer loyalty.
• Coach and develop branch team through onboarding and continuous development.
• Ensure risk management and regulatory compliance in a complex business environment.
• Deliver a differentiated client experience and engage with ecosystem partners.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented Competencies

Branch Banking Services

Delegation

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. invites you to join as a Branch Manager in Champaign, IL. You will lead a high-performing team, drive branch revenue, and deliver an omni-channel, customer-centric banking experience.

The role emphasizes risk management, coaching, and talent development while fostering an inclusive, in-office culture. Base salary ranges; visa sponsorship is not offered.