Omni-Channel Banking Leader | Growth & Service

Fairygodboss; Washington (IL); On-site; USD 70,000 - 117,000; Full time

Job summary

PNC in Washington, IL seeks a Branch Manager to lead end-to-end branch performance, growth and client experience. You will recruit, onboard, coach and develop a high-performing branch team while ensuring risk controls and regulatory compliance across all activities.

The role emphasizes omni-channel delivery and customer-centric solution selling. The successful candidate will drive sales targets, partner with ecosystem partners, and cultivate an inclusive workplace culture with a strong emphasis

Qualifications

• 3+ years of related branch banking experience or equivalent.
• Foundational knowledge of balance sheet and income statement.
• Notary Public license or ability to obtain one as required.

Responsibilities

• Lead all aspects of branch performance, drive revenue and customer loyalty in an omni-channel environment.
• Manage and coach a high-performing team through onboarding, coaching and development.
• Ensure risk management and regulatory compliance, and model PNC values with inclusive leadership.
• Deliver a differentiated client experience through technology-enabled interactions and consultative solutions.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC in Washington, IL seeks a Branch Manager to lead end-to-end branch performance, growth and client experience. You will recruit, onboard, coach and develop a high-performing branch team while ensuring risk controls and regulatory compliance across all activities.

The role emphasizes omni-channel delivery and customer-centric solution selling. The successful candidate will drive sales targets, partner with ecosystem partners, and cultivate an inclusive workplace culture with a strong emphasis