Branch Leader: Growth & Customer Experience

JPMorgan Chase; Bakersfield (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase is seeking a Branch Manager in California to lead a busy retail branch. You will drive deposits and investments growth, oversee daily operations, and coach a team to deliver exceptional client experiences.

The role requires strong leadership, risk awareness, and tech-enabled service in a fast-paced banking environment. This position emphasizes teamwork, community engagement, and adherence to regulatory standards while supporting colleagues across the branch and enterprise.

Qualifications

• Strong leadership and team-building abilities with a proven track record of coaching and developing staff.
• Ability to manage competing priorities and operational workflows in a branch environment.
• Demonstrated decision-making skills and sound judgment in risk and control environments.
• Comfort with leveraging technology to enhance client experiences and branch operations.
• Experience in retail banking or equivalent Chase leadership experience preferred.
• High school diploma or GED; college degree or military equivalent preferred.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebration of successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge relationships with local businesses to strengthen branch presence and community engagement.
• Ensure a strong risk and control environment by adhering to policies and protecting clients and the company.

Skills

Leadership

Coaching

Multitasking

Decision Making

Risk Management

Tech Savvy

Education

High School Diploma or GED

Bachelor’s degree or military equivalent (preferred)

Job description

JPMorgan Chase is seeking a Branch Manager in California to lead a busy retail branch. You will drive deposits and investments growth, oversee daily operations, and coach a team to deliver exceptional client experiences.

The role requires strong leadership, risk awareness, and tech-enabled service in a fast-paced banking environment. This position emphasizes teamwork, community engagement, and adherence to regulatory standards while supporting colleagues across the branch and enterprise.