Branch Leader: Growth, Coaching & Operations

Beacon Bank; Village/Town of Mount Kisco (NY); On-site; USD 30,000 - 51,000; Full time

Job summary

Beacon Bank in Mount Kisco, NY is hiring an Assistant Branch Manager to partner with the Branch Manager in driving growth and delivering an exceptional customer experience. You will supervise staff, mentor colleagues, and act as manager in the manager’s absence while fostering a positive team culture.

The role emphasizes sales leadership, branch operations, compliance, and staff development, with opportunities to coach on product knowledge and service excellence.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of banking experience.
• Supervisory experience preferred.
• Strong sales, management, and team leadership abilities.
• Knowledge of bank products, services, and operating procedures.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Engage customers and prospects, build rapport, and develop relationships.
• Advise customers on product selection and tailor financial solutions.
• Educate customers on digital banking and convenient options.
• Oversee branch operations, training, and compliance duties.
• Assist in hiring, coaching, and performance management of staff.

Skills

Customer service

Relationship building

Communication

Coaching

Leadership

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Beacon Bank in Mount Kisco, NY is hiring an Assistant Branch Manager to partner with the Branch Manager in driving growth and delivering an exceptional customer experience. You will supervise staff, mentor colleagues, and act as manager in the manager’s absence while fostering a positive team culture.

The role emphasizes sales leadership, branch operations, compliance, and staff development, with opportunities to coach on product knowledge and service excellence.