Branch Leader: Customer Experience & Growth

PNC; Oak Creek (WI); On-site; USD 70,000 - 117,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Job summary

PNC in Oak Creek, WI is seeking a Branch Manager to lead all aspects of branch performance, drive revenue, and create an exceptional customer experience in an omni-channel environment. You will build a high-performing team, coach staff, and ensure risk and compliance practices are followed while delivering financial solutions.

This in-office role emphasizes talent development, community involvement, and collaboration with ecosystem partners.

Qualifications

• Roles at this level typically require related experience or product knowledge.
• Typical require 3+ years of related experience.
• No Degree is required for this position.

Responsibilities

• Lead all aspects of branch performance and drive revenue.
• Coach branch team and ensure risk management and compliance.
• Provide consultative customer interactions and solutions.
• Foster an inclusive workplace and partner with ecosystem teams.

Skills

Customer Focused

Decision Making

People Management

Sales Management

Digital Awareness

Job description

PNC in Oak Creek, WI is seeking a Branch Manager to lead all aspects of branch performance, drive revenue, and create an exceptional customer experience in an omni-channel environment. You will build a high-performing team, coach staff, and ensure risk and compliance practices are followed while delivering financial solutions.

This in-office role emphasizes talent development, community involvement, and collaboration with ecosystem partners.