Branch Leader: Growth, Coaching & Customer Wealth

Regions Bank; Mount Pleasant (SC); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

401K with Company Match

Medical, Dental and Vision Benefits

Paid Vacation/Sick Time

Employee Assistance Program

Job summary

Regions Bank is seeking a Branch Manager in Mount Pleasant, SC to lead a high performing team and drive branch sales, service, and operational excellence. The role emphasizes coaching, customer relationship management, and adherence to bank policies while ensuring regulatory compliance and risk management.

The ideal candidate will have a High School Diploma, 3 years in financial services or sales, and will pursue a Life Insurance license within 12 months.

Qualifications

• High School Diploma or GED is required.
• Three years of Financial Services, sales, or sales management experience.
• Expected to obtain an active Life Insurance License within the first 12 months and maintain continuing education for licensing requirements.
• Ability to work on Saturday as needed.

Responsibilities

• Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions.
• Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships.
• Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness and digital solutions.
• Coaches and develops branch associates through the Sales, Service and Coaching process (iConnect) with guidance from mentors and managers.
• Provides coaching to strengthen product knowledge and identify customer needs.
• Educates and advises customers on Regions Consumer and Business products including loans and deposits, annuities and life insurance.
• Ensures a consistent optimal customer experience, including handling transactional needs.
• Resolves escalated customer and associate issues with guidance from leadership and HR.
• Manages recruiting and selection for the branch.
• Maintains relationships with Line of Business partners and refers customers to internal experts for complex goals.

Skills

Leadership

Sales

Customer Service

Communication

Problem Solving

Team Coaching

Financial Services Knowledge

Education

High School Diploma or GED

Job description

Regions Bank is seeking a Branch Manager in Mount Pleasant, SC to lead a high performing team and drive branch sales, service, and operational excellence. The role emphasizes coaching, customer relationship management, and adherence to bank policies while ensuring regulatory compliance and risk management.

The ideal candidate will have a High School Diploma, 3 years in financial services or sales, and will pursue a Life Insurance license within 12 months.