Branch Leader & Growth Architect

Gabriel Group; Beaufort (SC); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Landscape Workshop seeks a General Manager (GM) to own branch performance, culture, and growth. You’ll set the tone for safety, excellence, and customer service while building and leading a team that delivers high-quality results.

You’ll oversee production schedules, budgets, labor, and revenue growth, recruit and mentor Account Managers and crews, and partner with the corporate team to maintain 90%+ customer satisfaction and our 13-Point Plans.

Qualifications

• Experience managing teams in a production or service environment, including hiring, training, and performance evaluation.
• Sales & Service: Proven success managing customer relationships and driving revenue.
• Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
• Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
• Communication: Strong written and verbal communication skills in English.
• Leadership Mindset: Commitment to developing people both professionally and personally.

Responsabilités

• Leadership & Culture: Build and sustain a performance-driven, safety-first culture.
• Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
• Operational Excellence: Oversee production schedules, resource planning, and quality control across multiple projects.
• Maintain labor efficiency and optimize workflows for maximum productivity.
• Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
• Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
• Understand and leverage financial statements to make informed decisions.
• Customer Satisfaction & Retention: Ensure delivery of exceptional service to achieve 90%+ customer retention.
• Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
• Team Development: Recruit, train, and mentor Account Managers, Field Managers, and crews.
• Identify high-potential team members for advancement and actively develop their careers.
• Conduct regular performance reviews and provide actionable feedback.
• Continuous Recruitment: Maintain an active recruiting pipeline to meet current and future staffing needs.

Connaissances

Leadership

People Management

Customer Relationships

English Communication

Sales & Revenue

Budgeting & Finance

Project Management

Formation

Two- or four-year degree in horticulture or landscape management

Description du poste

Landscape Workshop seeks a General Manager (GM) to own branch performance, culture, and growth. You’ll set the tone for safety, excellence, and customer service while building and leading a team that delivers high-quality results.

You’ll oversee production schedules, budgets, labor, and revenue growth, recruit and mentor Account Managers and crews, and partner with the corporate team to maintain 90%+ customer satisfaction and our 13-Point Plans.