Growth & Operations Leader, Branch GM

Gabriel Group; Lexington (KY); On-site; USD 85,000 - 105,000; Full time

Job summary

Landscape Workshop in Lexington, KY seeks a General Manager to own branch performance, culture, and growth. You will lead a team, align with corporate support, and drive safety, quality, and customer service across projects.

As GM, you will manage budgets, recruit and develop leaders, and partner with business development to increase revenue while maintaining high standards of service and 13-Point Plans.

Qualifications

• Minimum of 3 years managing teams in a production or service environment.
• Proven success managing customer relationships and driving revenue.
• Ability to complete takeoffs and estimate maintenance work; manage multiple projects.
• Experience interpreting financial statements and using metrics to guide decisions.
• Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
• Strong written and verbal communication skills in English.

Responsibilities

• Lead and build a performance-driven, safety-first culture.
• Oversee production schedules, resource planning, and quality control across multiple projects.
• Maintain labor efficiency and optimize workflows for productivity.
• Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
• Partner with Business Development to drive new sales opportunities.
• Understand and leverage financial statements to make informed decisions.
• Ensure delivery of exceptional service to achieve 90%+ customer retention.
• Recruit, train, and mentor Account Managers, Field Managers, and crews.

Skills

Leadership

Team Development

Sales & Service

Communication

Financial Acumen

Education

Bachelor's/Associate degree in horticulture or landscape management

Job description

Landscape Workshop in Lexington, KY seeks a General Manager to own branch performance, culture, and growth. You will lead a team, align with corporate support, and drive safety, quality, and customer service across projects.

As GM, you will manage budgets, recruit and develop leaders, and partner with business development to increase revenue while maintaining high standards of service and 13-Point Plans.