Branch Leader: Grow Deposits & Elevate Customer Experience

JPMorganChase; Cincinnati (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Chase is a leading financial services firm serving millions of households and businesses with a wide range of banking solutions. As Branch Manager in a Chase Branch, you will lead a team, deliver attentive service, grow deposits and investments, and represent our brand with hospitality and integrity.

You will coach the team, manage operations, ensure risk controls, and build relationships with local businesses and the community while working flexible branch hours, including weekends and evenings.

Qualifications

• Passion for creating exceptional client experiences and leading a branch team.
• Proven track record of coaching and empowering employees to achieve results.
• Ability to manage multiple priorities and develop growth plans.
• Experience in maintaining strong risk and control environments and adherence to policies.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our values.
• Lead growth of deposits and investments using the Branch Scorecard.
• Prioritize understanding and meeting client needs to build lasting relationships.
• Build and cultivate a high-performing team through coaching and recognition.
• Encourage ongoing learning and development within the team.
• Forge relationships with local businesses to strengthen branch presence.
• Ensure strong risk controls and protect company and clients.

Skills

Leadership

Branch management

Coaching

Risk management

Customer service

Community engagement

Education

High school diploma or GED

College degree (preferred)

Job description

Chase is a leading financial services firm serving millions of households and businesses with a wide range of banking solutions. As Branch Manager in a Chase Branch, you will lead a team, deliver attentive service, grow deposits and investments, and represent our brand with hospitality and integrity.

You will coach the team, manage operations, ensure risk controls, and build relationships with local businesses and the community while working flexible branch hours, including weekends and evenings.