Branch Leader: Elevate Member Experience & Team Growth

Park Community Credit Union; New Albany (IN); On-site; USD 52,000 - 70,000; Full time

Job summary

Park Community Credit Union in New Albany, IN, is seeking an Assistant Branch Manager to lead branch staff and foster a member-centric culture focused on delivering exceptional service. You will supervise, coach, and develop employees while maintaining compliance with credit union policies and community engagement.

The role emphasizes cross-selling services, reporting to Retail Operations, and ensuring smooth branch operations.

Qualifications

• Three to five years of similar or related experience.
• Two-year college degree, or completion of specialized certification/licensing, or vendor training.
• Excellent communication and interpersonal skills.

Responsibilities

• Direct, motivate and coach branch staff to meet service standards and achieve objectives.
• Assist in hiring, training and evaluating employees and disciplinary actions as needed.
• Represent the branch in community activities and coordinate with Retail Operations.

Skills

Communication skills

Interpersonal skills

Leadership

Education

Two-year degree or equivalent

Job description

Park Community Credit Union in New Albany, IN, is seeking an Assistant Branch Manager to lead branch staff and foster a member-centric culture focused on delivering exceptional service. You will supervise, coach, and develop employees while maintaining compliance with credit union policies and community engagement.

The role emphasizes cross-selling services, reporting to Retail Operations, and ensuring smooth branch operations.