Branch Leader: Elevate Customer Experience & Growth

Us Bank; Hudson (OH); On-site; USD 80,000 - 98,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) employer‑funded retirement plan

Paid vacation

Up to 11 paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Branch Manager to lead and develop branch teams, ensuring an excellent customer experience aligned with our culture and core values.

You will coach, mentor, and train staff, ensure regulatory compliance, and partner with wealth, business banking, mortgage and payment services to help customers achieve their financial goals through collaboration. This on-site role requires a bachelor’s degree and several years of sales or banking leadership experience, with a strong

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Three to four years of experience working in a sales, retail management, or banking environment.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance with banking laws and regulations.
• Coach, develop, mentor and train team members.
• Identify financial resources for customers and guide them to suitable products and services.
• Collaborate with partners including wealth, business banking, mortgage, or payment services to help customers reach financial goals.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor’s degree or equivalent

Job description

U.S. Bank is seeking a Branch Manager to lead and develop branch teams, ensuring an excellent customer experience aligned with our culture and core values.

You will coach, mentor, and train staff, ensure regulatory compliance, and partner with wealth, business banking, mortgage and payment services to help customers achieve their financial goals through collaboration. This on-site role requires a bachelor’s degree and several years of sales or banking leadership experience, with a strong