Branch Leader: Elevate Customer Experience & Growth

U.S. Bank; Goleta (CA); On-site; USD 92,000 - 112,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Pregnancy disability and parental-leav

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Goleta, CA is seeking an experienced Branch Manager to lead and manage branches, ensuring goals are met and banking laws are followed, while continuously improving operations and customer satisfaction.

You will coach and develop team members, promote digital solutions, and expand the customer base by building relationships with partners across wealth, business banking, mortgage, and payments services, in a dynamic, collaborative environment.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3–4 years in sales, retail management, or banking.
• Strong product knowledge and regulatory understanding.
• Excellent communication, leadership, and analytical skills.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance.
• Coach, develop, mentor, and train team members.
• Promote digital solutions and drive customer digital usage.
• Build relationships with partners to grow market share.
• Ensure exceptional customer experience and minimize losses.

Skills

Leadership

Coaching

Communication

Customer focus

Education

Bachelor’s degree or equivalent

Job description

U.S. Bank in Goleta, CA is seeking an experienced Branch Manager to lead and manage branches, ensuring goals are met and banking laws are followed, while continuously improving operations and customer satisfaction.

You will coach and develop team members, promote digital solutions, and expand the customer base by building relationships with partners across wealth, business banking, mortgage, and payments services, in a dynamic, collaborative environment.