Branch Leader: Drive Growth, Coaching & Lending

Lendmark Financial Services; Fredericksburg (VA); On-site; USD 58,000 - 63,000; Full time

Job summary

Lendmark Financial Services is seeking a Branch Manager to oversee the full-service branch, including operations, lending, product sales, customer service, and safety. You will drive new business, coach staff, and maintain strong customer relationships to achieve branch targets.

You will lead a team, grant lending authority, ensure compliance, and monitor client satisfaction while guiding daily activities and performance reviews. A strong focus on growth and service culture is essential.

Qualifications

• High School Diploma or GED from accredited institution.
• 0-3 years of consumer finance experience or related industry or related management experience.
• Effective communication, organizational and sales skills.
• Personnel management skills and budgeting skills.
• Proficient working knowledge of industry related lending software, Microsoft Windows, Excel and Word Applications.

Responsibilities

• Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
• Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals.
• Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates.
• Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.
• All other duties as assigned.

Skills

Effective communication

Organizational skills

Sales skills

Personnel management

Budgeting skills

Education

High School Diploma or GED

Tools

Lending software

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services is seeking a Branch Manager to oversee the full-service branch, including operations, lending, product sales, customer service, and safety. You will drive new business, coach staff, and maintain strong customer relationships to achieve branch targets.

You will lead a team, grant lending authority, ensure compliance, and monitor client satisfaction while guiding daily activities and performance reviews. A strong focus on growth and service culture is essential.