Branch Leader: Customer Growth & Team Empowerment

Fairygodboss; Oak Creek (WI); On-site; USD 70,000 - 117,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid time off

Job summary

PNC is seeking a Branch Manager based in Oak Creek, WI. You will lead all aspects of branch performance, drive revenue, and deliver a differentiated client experience in an omni-channel banking environment.

The role emphasizes risk management, compliance, and building a high-performing team. You will coach staff, grow share-of-wallet through business development, and collaborate with ecosystem partners to improve customer financial well-being.

Qualifications

• Experience leading a branch or multi-channel environment.
• Strong people management and coaching skills.
• Knowledge of banking products and customer advisory basics.

Responsibilities

• Lead all aspects of branch performance, driving revenue and customer loyalty.
• Grow branch revenue through business development and community involvement.
• Coach teams to deliver a differentiated client experience and handle risk/compliance effectively.
• Ensure onboarding and development of branch staff and manage talent development.

Skills

Branch leadership

Sales management

Team coaching

Risk management

Customer experience

Decision making

Education

No Degree

Job description

PNC is seeking a Branch Manager based in Oak Creek, WI. You will lead all aspects of branch performance, drive revenue, and deliver a differentiated client experience in an omni-channel banking environment.

The role emphasizes risk management, compliance, and building a high-performing team. You will coach staff, grow share-of-wallet through business development, and collaborate with ecosystem partners to improve customer financial well-being.