Branch Leader: Drive Growth & Exceptional Customer Experience

PNC; Whitefish Bay (WI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid time off

Job summary

PNC is seeking a Branch Manager for the Whitefish Bay, WI area. This role leads branch performance, drives revenue, and delivers a differentiated client experience across omni-channel interactions.

You will coach a high-performing team, manage risk and ensure compliance while building relationships with clients and partners in the community. The position is in-office in Whitefish Bay, WI, with emphasis on talent development, onboarding, and performance management to meet business goals.

Qualifications

• Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties.

Responsibilities

• Lead all branch performance, drive revenue and customer loyalty through consultative interactions with clients and solutions that help financial well-being.
• Grow branch revenue through consumer and business wallet share and collaboration with ecosystem partners.
• Coach and develop branch team to deliver a differentiated client experience and ensure risk management and compliance.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager for the Whitefish Bay, WI area. This role leads branch performance, drives revenue, and delivers a differentiated client experience across omni-channel interactions.

You will coach a high-performing team, manage risk and ensure compliance while building relationships with clients and partners in the community. The position is in-office in Whitefish Bay, WI, with emphasis on talent development, onboarding, and performance management to meet business goals.