Branch Leader: Customer Experience & Growth

PNC

Belleville (NJ)

On-site

USD 90,000 - 130,000

Full time

8 days ago

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Benefits offered by this job

Medical coverage

401(k) with company match

Paid time off

Education assistance

Job summary

PNC is seeking a Branch Manager to lead the Belleville branch, focusing on delivering exceptional client experiences across in-branch and digital channels. You will drive revenue, coach a high-performing team, and ensure risk management and regulatory compliance are at the forefront of daily operations.

The role emphasizes building customer loyalty through consultative banking solutions, effective workforce development, and collaboration with ecosystem partners to enhance overall financial

Qualifications

Requires 3+ years of related branch experience.
Demonstrates leadership in coaching and developing team members.
Strong focus on risk management and regulatory compliance.

Responsibilities

Lead all aspects of branch performance and revenue growth through consultative client interactions.
Drive branch sales via consumer and business banking activities and ecosystem partnerships.
Coach and develop branch staff to deliver a differentiated client experience across channels.
Model PNC values and cultivate an inclusive, high-performing workplace.
Ensure adherence to policies, procedures and risk management standards.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

The role emphasizes building customer loyalty through consultative banking solutions, effective workforce development, and collaboration with ecosystem partners to enhance overall financial

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