Branch Leader: Client Solutions & Team Coach

Columbia Banking System; Novato (CA); On-site; USD 74,501,000 - 97,424,000; Full time

Benefits offered by this job

Competitive Incentive Plan

Professional Development

Career Growth

Job summary

Columbia Bank is seeking a Branch Manager/Lead Teller in Novato, CA to ensure daily operations meet standards and support audits. You will coach tellers, open accounts, and guide staff in delivering proactive banking solutions.

Ideal candidates have strong customer service, leadership, and relationship-building skills, with prior retail banking and supervisory experience. Onsite role with competitive benefits and incentives.

Qualifications

• High School Diploma or GED required.
• 3 years of retail banking experience required.
• 2 years of management or supervisory experience preferred.
• Customer-service oriented with ability to build long-term client relationships.

Responsibilities

• Ensure branch meets or exceeds operations standards and supports audits.
• Coach tellers and personal bankers to deepen customer relationships.
• Open new accounts, handle loan requests, and collect credit information.
• Assist in branch opening/closing and manage branch controls.

Skills

Customer service

Leadership

Coaching

Sales & relationship building

Attention to detail

Education

High School Diploma or GED

Associate/Bachelor in banking or related field preferred

Tools

Banking software

Spreadsheets

Job description

Columbia Bank is seeking a Branch Manager/Lead Teller in Novato, CA to ensure daily operations meet standards and support audits. You will coach tellers, open accounts, and guide staff in delivering proactive banking solutions.

Ideal candidates have strong customer service, leadership, and relationship-building skills, with prior retail banking and supervisory experience. Onsite role with competitive benefits and incentives.