Branch Operations & Compliance Specialist

Bank of Marin; Novato (CA); On-site; USD 35,000 - 48,000; Full time

Job summary

Bank of Marin in Novato, CA is hiring a Branch Services Associate for our Operations team. This full-time, non-sales role supports branch staff, ensures compliance with policies and regulations, and serves as a primary resource for clients and colleagues.

Ideal candidates have 6 months to 1 year of related experience, strong knowledge of banking procedures, and proficiency with Word, Excel, and Outlook. The role offers competitive hourly pay and benefits.

Qualifications

• Knowledge of bank operations, policies, and procedures.
• Proficient in Microsoft Word, Excel, and Outlook.
• Ability to communicate clearly with clients and colleagues.

Responsibilities

• Provide knowledge and support to branch employees to ensure regulatory compliance and adherence to Bank policies and procedures.
• Act as the central resource for external and internal clients.
• Assist with opening new accounts and documenting required signatures and details.
• Maintain familiarity with cash management and merchant services products as needed.

Skills

Bank operations knowledge

Customer communication

Problem solving

Independent problem solving

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Bank of Marin in Novato, CA is hiring a Branch Services Associate for our Operations team. This full-time, non-sales role supports branch staff, ensures compliance with policies and regulations, and serves as a primary resource for clients and colleagues.

Ideal candidates have 6 months to 1 year of related experience, strong knowledge of banking procedures, and proficiency with Word, Excel, and Outlook. The role offers competitive hourly pay and benefits.