Branch & Inside Sales Supervisor, 4PL Ops

MSC Industrial Supply Co.; Boston (MA); On-site; USD 61,000 - 87,000; Full time

Benefits offered by this job

401K

Stock purchase program

Tuition reimbursement

Paid time off

Job summary

MSC Industrial Supply Co. is seeking a Branch Supervisor in Boston, MA. You will supervise Inside Sales, manage inventory, and coach associates to hit sales goals while ensuring customer satisfaction.

Responsibilities include coordinating with call centers, training staff on MSC systems, and promoting safe work practices. Travel to suppliers and collaboration with base/government customers are part of the role.

Qualifications

• High School Diploma or the equivalent.
• A minimum of three years sales/ customer service experience.
• 0-2 years supervisory experience required.
• One year industry related experience preferred.

Responsibilities

• Supervises Inside Sales team to ensure customer satisfaction, associate development and sales goals.
• Manages branch inventory distribution to ensure accuracy and efficiency.
• Identifies ways to improve gross margin and inventory turns.
• Tracks expenses to ensure adherence to branch budgetary parameters.
• Trains branch associates on MSC's systems and sales techniques.
• Acts as liaison between MSC and Base/Government employees and coordinates with call centers.
• Promotes safe work practices and operates warehouse vehicles as needed.
• Drives branch performance and supports outside sales efforts.
• Participates in special projects and other duties as required.

Skills

Customer service

Supervisory

Inventory management

Budgeting

Communication skills

Education

High School Diploma

Tools

Word processing

Spreadsheet software

Job description

MSC Industrial Supply Co. is seeking a Branch Supervisor in Boston, MA. You will supervise Inside Sales, manage inventory, and coach associates to hit sales goals while ensuring customer satisfaction.

Responsibilities include coordinating with call centers, training staff on MSC systems, and promoting safe work practices. Travel to suppliers and collaboration with base/government customers are part of the role.