Branch Hospitality & Digital Banking Concierge

Capital One National Association; New York (NY); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Day 1 coverage for Medical, Dental, a

Paid Time Off

Education Assistance

Matching 401(k) contribution up to 7.5

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

And much more!

Job summary

Capital One in Astoria-Broadway is seeking a Part Time Branch Ambassador who combines hospitality with digital-savvy banking. You’ll greet customers, support high-volume transactions, and help clients explore mobile banking and contactless payments in a welcoming, human-centered environment.

You’ll build relationships, identify client needs, and guide them to the right tools while maintaining security and accuracy.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• The Guardian of Trust & Accuracy: perform high-volume cash transactions with 100% accuracy and follow security/audit standards.
• The Digital Concierge: educate clients on mobile banking, remote deposit, and contactless payments.
• The First-Line Consultant: actively listen to uncover client goals and pair them with digital tools or banking solutions.
• The Hospitality Lead: greet customers, ensure a welcoming environment, and balance efficiency with warmth.

Skills

Hospitality mindset

Tech fluency

Precision/detail

Adaptability

Curiosity

Education

High School Diploma or equivalent

Tools

G-Suite

Job description

Capital One in Astoria-Broadway is seeking a Part Time Branch Ambassador who combines hospitality with digital-savvy banking. You’ll greet customers, support high-volume transactions, and help clients explore mobile banking and contactless payments in a welcoming, human-centered environment.

You’ll build relationships, identify client needs, and guide them to the right tools while maintaining security and accuracy.