Branch Growth & Service Leader

RiseMe; San Juan Capistrano (CA); On-site; USD 90,000 - 160,000; Full time

Job summary

Farmers and Merchants Bank of Long Beach seeks a Branch Manager to oversee all branch activities, including operations, customer service, and sales, while achieving branch goals and profitability.

The role involves leading and coaching staff, ensuring compliance with federal/state laws, and implementing an annual marketing/action plan to maximize revenue. Strong leadership and community presence are essential.

Qualifications

• Bachelor’s Degree or equivalent work experience required.
• 3–5+ years of experience managing branch employees and/or branch sales/ops.
• 24–36 months of new account and sales experience preferred.

Responsibilities

• Manage branch operations, customer service, sales, and regulatory compliance.
• Achieve sales, budget, and profitability goals.
• Enhance customer experience using resources and technology.
• Lead and coach employees to cross-sell and grow deposits.
• Participate in community events to increase business opportunities.
• Train staff on customer service, sales, and regulatory requirements.
• Oversee HR issues at the branch.
• Monitor safety rules and health standards.

Skills

Leadership

Mentoring

Coaching

English proficiency

Math skills

Telephone skills

Customer service

Typing

Problem solving

Active listening

Sales communication

Interpersonal

Handling difficult people

Team player

Education

Bachelor's Degree or equivalent

Experience in branch sales/operations

Job description

Farmers and Merchants Bank of Long Beach seeks a Branch Manager to oversee all branch activities, including operations, customer service, and sales, while achieving branch goals and profitability.

The role involves leading and coaching staff, ensuring compliance with federal/state laws, and implementing an annual marketing/action plan to maximize revenue. Strong leadership and community presence are essential.