Branch Growth & Service Leader

Gulf Coast Bank & Trust Company; Hattiesburg (MS); On-site; USD 65,000 - 95,000; Full time

Job summary

Gulf Coast Bank & Trust Company, headquartered in Mississippi, seeks a Branch Manager in Hattiesburg to lead staff and oversee daily branch operations while promoting a strong community image and delivering quality customer service.

You will drive sales goals, manage deposits and loans, and ensure regulatory compliance, staff development, and efficient operation through planning and execution of campaigns and performance coaching.

Qualifications

• Four-year college degree or 3-5 years relevant branch operations and/or proven sales negotiation experience.
• Knowledge of Regulatory/Compliance laws, teller operations, consumer/commercial loans.
• Ability to work independently, supervise a team, and maintain confidentiality.
• General knowledge of banking products and computer software (i.e. MS Office).
• Excellent customer service, written and oral communication, and presentation skills.

Responsibilities

• Maximize branch revenues, deposits and loans and minimizing operating losses.
• Performs and holds staff accountable for business development within the branch, loan generation, and referrals to other lines of business (i.e. Mortgage, Wealth Management).
• Maintains and develops relationships with existing and potential clients by conducting calls.
• Deploys resources to optimize individual and team performance.
• Monitors employee activities to assist with problems, provide coaching, and take necessary actions to ensure work quality, exceptional customer service, and adherence to schedules.
• Ensures branch compliance with bank policies, procedures, and audit requirements.
• Prioritizes, manages, and communicates promotional campaigns and product initiatives.
• Represents bank in local community organizations.
• Performs general management duties, including hiring of staff, conducting performance evaluations, and promotions or terminations as necessary.
• Responsible for development of subordinate staff, estimating personnel needs, assigning work, and meeting completion dates and sales goals.
• Develops programs and reward systems to increase morale and reduce turnover.
• Identifies training needs and opportunities; develops and implements plan to meet needs.
• Performs additional duties as assigned.

Skills

Customer service excellence

Team leadership

Sales negotiation

Regulatory compliance knowledge

Microsoft Office experience

Education

Bachelor's degree

Tools

MS Office

Job description

Gulf Coast Bank & Trust Company, headquartered in Mississippi, seeks a Branch Manager in Hattiesburg to lead staff and oversee daily branch operations while promoting a strong community image and delivering quality customer service.

You will drive sales goals, manage deposits and loans, and ensure regulatory compliance, staff development, and efficient operation through planning and execution of campaigns and performance coaching.