Branch Growth & Relationship Leader

Merrimack County Savings Bank (The Merrimack); Henniker (NH); On-site; USD 63,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) with company match

Paid time off

Job summary

The Merrimack County Savings Bank in Henniker, NH is seeking a Branch & Business Development Manager to lead our branch, coach teams, deepen customer relationships, and contribute to community engagement. This exempt, officer-level role blends leadership, sales, lending support, and operational oversight to drive growth and service excellence.

If you’re a relationship-driven banking professional, we’d love to connect.

Qualifications

• 3–5 years in related banking, branch operations, sales or leadership.
• Prior supervisory or management experience.
• Strong commitment to relationship selling and community banking.
• Excellent communication and problem-solving skills.
• Knowledge of branch operations, consumer lending, bank policies and regulatory requirements.
• Able to travel to other branches and attend meetings.
• Willingness to work Saturdays when scheduled.

Responsibilities

• Lead branch performance, daily operations, customer experience, and growth initiatives
• Coach, motivate, and develop branch team members while fostering accountability, teamwork, and continuous improvement
• Build strong customer relationships through needs-based conversations, referrals, and relationship-driven service
• Represent the bank in the community through business development, local involvement, and partnership-building
• Support consumer, equity, and small business lending needs while maintaining strong product and service knowledge
• Ensure compliance with bank policies, procedures, security standards, and applicable legal and regulatory requirements
• Participate in branch sales, strategic planning, budgeting, and goal achievement
• Partner with HR on hiring, performance management, employee development, and related employment matters
• Open and close the branch on a rotating basis and support additional branch needs as requested

Skills

Leadership

Relationship selling

Communication

Problem-solving

Negotiation

Analytical

Tools

Desktop applications

Job description

The Merrimack County Savings Bank in Henniker, NH is seeking a Branch & Business Development Manager to lead our branch, coach teams, deepen customer relationships, and contribute to community engagement. This exempt, officer-level role blends leadership, sales, lending support, and operational oversight to drive growth and service excellence.

If you’re a relationship-driven banking professional, we’d love to connect.