Branch & Business Development Manager

New Hampshire Mutual Bancorp; Concord (NH); On-site; USD 63,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Paid parental leave

Tuition reimbursement

Professional development opportunities

Job summary

The Merrimack seeks a Branch & Business Development Manager to lead our Concord branch in New Hampshire. The role focuses on relationship-based sales, coaching teams, and expanding community connections.

Salary is negotiable based on experience, with a strong benefits package and opportunities for professional development. Responsibilities include driving branch performance, managing operations, and building customer relationships while ensuring policy compliance and budgeting alignment.

Qualifications

• Relationship selling focus and community banking knowledge.
• Strong communication, problem-solving and negotiation skills.
• Ability to analyze customer needs and provide tailored financial solutions.

Responsibilities

• Lead branch performance, daily operations, customer experience, and growth initiatives.
• Coach and develop branch team members while driving accountability and teamwork.
• Build strong customer relationships through needs-based conversations and referrals.
• Represent the bank in the community through outreach and partnerships.
• Support lending needs while maintaining strong product knowledge.
• Ensure compliance with bank policies, procedures, security standards, and regulatory requirements.
• Participate in branch sales planning, budgeting, and goal achievement.
• Partner with HR on hiring, performance management, and development.

Skills

Relationship selling

Communication

Problem solving

Negotiation

Analytical thinking

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Branch & Business Development Manager

Full Time Managerial Concord, NH, US

2 days ago Requisition ID: 1986

Company: The Merrimack

Title: Branch & Business Development Manager

Location:Concord , New Hampshire

FLSA: Exempt, Officer First/Mid-Level Officials and Managers

Salary: Negotiable based on level of experience between $63,000.00 – $80,000.00

Are you a relationship-driven banking leader who enjoys coaching teams, growing customer relationships, and making a visible impact in the community? The Merrimack is seeking a Branch & Business Development Manager to lead our main branch in Concord,New Hampshire

In addition to a competitive salary, we offer a comprehensive benefits package designed to support you both personally and professionally, including medical, dental, and vision coverage, a 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, professional development opportunities, and the chance to be part of a supportive team that values the work you do every day.

In This Role, You Will

• Lead branch performance, daily operations, customer experience, and growth initiatives
• Coach, motivate, and develop branch team members while fostering accountability, teamwork, and continuous improvement
• Build strong customer relationships through needs-based conversations, referrals, and relationship-driven service
• Represent the bank in the community through business development, local involvement, and partnership-building
• Support consumer, equity, and small business lending needs while maintaining strong product and service knowledge
• Ensure compliance with bank policies, procedures, security standards, and applicable legal and regulatory requirements
• Participate in branch sales, strategic planning, budgeting, and goal achievement
• Partner with HR on hiring, performance management, employee development, and related employment matters
• Open and close the branch on a rotating basis and support additional branch needs as requested

What We’re Looking For

• Three to five years of related banking, branch operations, sales, business development, or leadership experience, or an equivalent combination of education and experience
• A minimum of three years of supervisory or management experience with a proven ability to coach and develop others
• Strong commitment to relationship selling, quality service, and community banking
• Excellent communication, problem-solving, analytical, and negotiation skills
• Knowledge of branch operations, consumer lending, bank policies, procedures, and regulatory requirements
• Ability to manage multiple priorities, take initiative, and adapt in a changing environment
• Proficiency with desktop applications and general office equipment
• Ability to travel to other branches, departments, local businesses and business development meetings
• Ability to work Saturdays when scheduled

Why Join Us

We believe in building genuine partnerships that encompass top-of-the-line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

If you’re ready to bring your leadership, sales, service, and community banking experience to a team that values local relationships, we’d like to connect with you.

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities