Branch Growth & Operations Leader

YKK AP America Inc.; Rancho Cucamonga (CA); On-site; USD 152,000 - 172,000; Full time

Job summary

YKK AP America Inc. in Southern California is seeking a Branch Manager responsible for planning and directing sales, production, and distribution operations to ensure profitability and efficiency.

You will manage internal teams and coordinate with customers, vendors, and corporate leadership. The role requires a Bachelor’s degree in Business or related field with 8–10 years in glazing/construction, strong leadership, communication, and a safety-first mindset.

Qualifications

• Bachelor’s degree in Business, Construction Management, or a related field, plus 8-10 years of relevant experience in the glazing or commercial construction industry.
• Strong leadership and organizational skills with a track record of driving results.
• Excellent communication and interpersonal skills.
• Proficiency in using performance metrics to evaluate branch operations.
• Commitment to safety and a quality-first mindset.
• Customer-focused and results-oriented.
• Be vigilant about safety.
• Quality-conscious, oriented to excellence.

Responsibilities

• Manage all sales and operational functions of the branch office
• Ensure branch profitability through leadership of customer service, estimating, and outside sales teams
• Coordinate sales activities and order processing to meet customer expectations and company standards
• Serve as a key point of contact for customer and internal communication, addressing issues promptly and professionally
• Analyze branch performance using standard reporting tools and recommend improvements
• Oversee personnel matters, including hiring, onboarding, training, and performance management
• Develop and implement sales programs to expand into new markets and grow revenue
• Prepare and recommend annual branch budgets to senior management
• Directly supervise a team of 8 or more employees, ensuring compliance with company policies and all applicable laws
• Interviewing and hiring; Planning and assigning work; Conducting performance evaluations; Administering employee recognition and disciplinary actions
• Addressing complaints and resolving conflicts

Skills

Leadership

Communication

Safety mindset

Customer-focused

Results-oriented

Education

Bachelor’s degree in Business/Construction Management

Job description

YKK AP America Inc. in Southern California is seeking a Branch Manager responsible for planning and directing sales, production, and distribution operations to ensure profitability and efficiency.

You will manage internal teams and coordinate with customers, vendors, and corporate leadership. The role requires a Bachelor’s degree in Business or related field with 8–10 years in glazing/construction, strong leadership, communication, and a safety-first mindset.