Branch Growth & Operations Leader

Vision Bank; Durant (OK); On-site; USD 70,000 - 90,000; Full time

Job summary

Vision Bank in Durant, OK is seeking a Branch Manager to lead the branch retail operations team, drive business development, and ensure branch profitability.

In partnership with the Market President and SVP of Retail Operations, you will set growth strategies, monitor goals, and oversee staff development and customer service standards.

This role requires strong leadership, cash-handling discipline, and the ability to build lasting customer relationships while maintaining operational excellence.

Qualifications

• Experience leading a retail banking team and branch operations.
• Strong customer service and problem-solving skills.
• Ability to ensure cash-handling protocols and security.
• Excellent communication and leadership abilities.

Responsibilities

• Supervise branch staff including hiring, evaluations, and promotions.
• Collaborate with Market President on marketing and customer relations.
• Train new employees and lead branch growth initiatives.
• Oversee account services and cash management.
• Maintain security protocols and building upkeep.
• Budget collaboration with Market President.
• Drive growth through customer acquisition and retention.
• Meet annual branch goals and budget with leadership.
• Ensure courteous, efficient customer service.
• Handle complex customer issues directly.
• Collaborate with IT for equipment and facilities.

Skills

Supervisory experience

Banking knowledge

Customer service

Cash handling

Communication

Leadership

Education

High School graduate with college degree preferred

Job description

Vision Bank in Durant, OK is seeking a Branch Manager to lead the branch retail operations team, drive business development, and ensure branch profitability.

In partnership with the Market President and SVP of Retail Operations, you will set growth strategies, monitor goals, and oversee staff development and customer service standards.

This role requires strong leadership, cash-handling discipline, and the ability to build lasting customer relationships while maintaining operational excellence.