Branch Growth Leader: Tech-Savvy Banking & Ops

Socket.dev; Scituate (MA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health care plan

Retirement plan

Life Insurance

Paid Time Off

Family Leave

Short Term Disability

Long Term Disability

Training & Development

Wellness Resources

Job summary

Liberty Bay Credit Union in Massachusetts seeks a versatile leader to bridge retail operations with technical modernization. You will manage branch teams, drive member growth, and oversee system upgrades across the branch network.

The role requires 2–3 years of retail banking leadership, strong tech aptitude, and a track record of process improvements in a cooperative environment. Travel between branches is required.

Qualifications

• Associate’s degree required.
• 2–3 years of management experience in retail banking.
• Experience with system conversion in a financial institution; familiarity with modern core banking systems preferred.

Responsibilities

• Drive member growth and deliver exceptional experiences.
• Lead and mentor branch staff to foster a high-energy team culture.
• Oversee banking system upgrades, including testing, data extraction, and staff training.
• Bridge retail and member services to streamline operations and support calls processing.
• Ensure regulatory compliance and maintain security protocols.
• Identify cross-sell opportunities to expand member relationships.

Skills

Tech-savvy

Interpersonal communication

Operational detail

Problem solver

Leadership

Business development

Education

Associate’s Degree in Business Administration or Finance

Tools

Fiserv DNA

Corelation

XP2

COOP Shared Branching

Job description

Liberty Bay Credit Union in Massachusetts seeks a versatile leader to bridge retail operations with technical modernization. You will manage branch teams, drive member growth, and oversee system upgrades across the branch network.

The role requires 2–3 years of retail banking leadership, strong tech aptitude, and a track record of process improvements in a cooperative environment. Travel between branches is required.