Branch Growth Leader & Team Coach

Aumni; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

Chase is seeking a Branch Manager in New York to lead a high-performing team, grow deposits and investments, manage operations, and deliver exceptional client service in a welcoming environment. You will coach staff, uphold risk controls, and represent our brand with hospitality.

This role requires 2+ years of management experience in retail banking, willingness to work branch hours including weekends, and a track record of developing teams.

Qualifications

• You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
• You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
• You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership skills

Coaching

Multitasking

Decision making

Risk & control

Technology awareness

Customer focus

Education

High school degree GED or foreign equivalent

College degree or military equivalent (preferred)

Job description

Chase is seeking a Branch Manager in New York to lead a high-performing team, grow deposits and investments, manage operations, and deliver exceptional client service in a welcoming environment. You will coach staff, uphold risk controls, and represent our brand with hospitality.

This role requires 2+ years of management experience in retail banking, willingness to work branch hours including weekends, and a track record of developing teams.