Branch Manager - Pukalani: Growth & Customer Experience

First Hawaiian Inc.; Pukalani (HI); On-site; USD 60,000 - 115,000; Full time

Job summary

First Hawaiian Bank is seeking a Branch Manager for the Pukalani Branch in Hawaii. Lead the team to deliver an outstanding customer experience, grow market share, and drive operational excellence. Manage staff, set expectations, and coach performance to achieve sales and service goals.

The role oversees daily operations, ensures regulatory compliance, and represents the bank in the community with trust and accountability. A strong leadership and banking background is essential.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in business, finance or related field preferred.
• Three years proven experience in retail sales or financial services with success in customer service, operations and sales leadership.

Responsibilities

• Lead team to deliver exceptional customer experience.
• Grow market share and achieve sales and service goals.
• Hire and develop staff, set clear expectations and coach performance.
• Manage daily operations, ensure regulatory and risk compliance.

Skills

Leadership

Sales

Communication

Customer Experience

Financial Management

Technical Skills

Education

High School Diploma or GED

Bachelor's degree in business/finance or related field

Tools

CRM platforms

Digital tools

Job description

First Hawaiian Bank is seeking a Branch Manager for the Pukalani Branch in Hawaii. Lead the team to deliver an outstanding customer experience, grow market share, and drive operational excellence. Manage staff, set expectations, and coach performance to achieve sales and service goals.

The role oversees daily operations, ensures regulatory compliance, and represents the bank in the community with trust and accountability. A strong leadership and banking background is essential.