Branch Growth Leader — Sales, P&L & Talent

The Adecco Group; Buckhall (VA); On-site; USD 65,000 - 118,000; Full time

Job summary

The Adecco Group is seeking a Branch Manager who will drive growth by expanding new and existing client relationships while leading a high-performing branch team. You will manage P&L, set pay/bill rates, and ensure service levels meet KPIs and SLAs.

The role emphasizes recruitment, training, and strong customer service across clients and candidates. Requirements include 5+ years in sales or branch leadership within staffing, plus supervisory experience.

Qualifications

• Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations.
• Ability to interact and communicate with all levels of staff and management.
• Ability to establish and maintain effective working relationships.
• Ability to set own priorities, schedule day’s events, make cold calls, prepare and give formal presentations.
• Working knowledge of labor and employment laws.
• Ability to manage multiple tasks, meet deadlines and handle numerous problems simultaneously.
• Planning and organizing.
• People Management.
• Development of business opportunities.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Grow and retain existing accounts and win back lost accounts.
• Ensure all client requirements are completed in line with SLA targets.
• Maintain high customer satisfaction through regular communication and reviews with client and program teams.
• Serve as escalation point for Client, Procurement, Operations, and HR Managers.
• Prepare and present monthly/quarterly business reviews to leadership.
• Develop and maintain knowledge of economic trends affecting target industries.
• Set and monitor pay and bill rates based on skill categories.
• On-board new customers including terms, risk assessment, and rate negotiation.
• Ensure proper credit references are obtained and client limits established.
• Coaching and development of staff; manage branch P&L and budgets.

Skills

Communication

Stakeholder management

Sales

People management

Planning and organizing

Workload management

Microsoft Office

Client relationships

Presentation skills

Time management

Tools

Microsoft Office

Job description

The Adecco Group is seeking a Branch Manager who will drive growth by expanding new and existing client relationships while leading a high-performing branch team. You will manage P&L, set pay/bill rates, and ensure service levels meet KPIs and SLAs.

The role emphasizes recruitment, training, and strong customer service across clients and candidates. Requirements include 5+ years in sales or branch leadership within staffing, plus supervisory experience.