Branch Growth Leader — Lending & Service

United Community Bank; Thompson's Station (TN); On-site; USD 70,000 - 95,000; Full time

Job summary

United Community Bank in Thompson's Station, TN is seeking a Branch Manager to lead daily branch operations, drive growth, and ensure exceptional customer service. You will mentor staff, oversee lending activities, and execute the branch business plan to meet sales and service targets.

The role requires supervisory experience, banking knowledge, and strong communication skills. Occasional evenings and weekends may be required; travel up to 25% is possible.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• Minimum 3 years banking experience.
• Consumer/Residential lending experience
• Supervisory experience
• Strong verbal and written communication skills
• Proficiency in Microsoft Office programs
• Background in banking regulations and policy preferred

Responsibilities

• Manage overall branch growth, profitability, and operations.
• Hire, onboard, and supervise branch staff; coach for performance.
• Develop and monitor branch business plan and sales activities.
• Maintain customer relationships and lead generation through business calls and profiling.
• Oversee compliance, risk controls, and customer satisfaction goals.

Skills

Leadership

Customer service

Sales orientation

Supervisory skills

Banking operations

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

United Community Bank in Thompson's Station, TN is seeking a Branch Manager to lead daily branch operations, drive growth, and ensure exceptional customer service. You will mentor staff, oversee lending activities, and execute the branch business plan to meet sales and service targets.

The role requires supervisory experience, banking knowledge, and strong communication skills. Occasional evenings and weekends may be required; travel up to 25% is possible.