Branch Growth Leader & Customer Experience Coach

Woodforest National Bank; Lockwood Heights (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time away

Medical coverage

401(k) ESOP

Job summary

Woodforest National Bank is seeking an Assistant Branch Manager in South Carolina to support branch growth, coach staff, and ensure operational excellence. You will drive retail sales, nurture customer relationships, and uphold Woodforest's values in daily activities.

Lead by example, manage outages in teller and platform services, and participate in community outreach to strengthen local presence and deposits growth.

Qualifications

• Must demonstrate leadership and a customer-focused mindset.
• Experience in retail banking or financial services preferred.
• Ability to coach and develop frontline staff.

Responsibilities

• Support Branch Manager to drive sales, deposits, and customer growth.
• Coach team to deliver Woodforest Experience across in-branch and digital channels.
• Ensure operational compliance, cash controls, and audits.
• Engage with the community and partner with local businesses.

Skills

Leadership

Sales aptitude

Customer service

Coaching

Communication

Operations awareness

Education

High School Diploma or equivalent

Associate's degree + 2 yrs relevant experience

Bachelor's degree + 1 yr relevant experience

Job description

Woodforest National Bank is seeking an Assistant Branch Manager in South Carolina to support branch growth, coach staff, and ensure operational excellence. You will drive retail sales, nurture customer relationships, and uphold Woodforest's values in daily activities.

Lead by example, manage outages in teller and platform services, and participate in community outreach to strengthen local presence and deposits growth.