Branch General Manager — Route Sales Leader

Mission Linen Supply; Newark (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings program

Paid time off

Job summary

Mission Linen Supply is seeking a Branch General Manager in California to take full ownership of a service center branch. You will supervise Area Managers, route sales and service teams, and ensure top-tier customer satisfaction while driving revenue and profitability.

This senior, hands‑on leadership role rewards performance with base pay and incentive opportunities, a comprehensive benefits package, and opportunities for career growth within a family‑owned company serving hospitals, hotels,

Qualifications

• 5+ years of management and leadership experience.
• Strong route sales and customer service skills and focus.
• Knowledge of route sales and service.
• Familiarity with textile rental products or relevant similar industry.
• Strong business acumen and ability to analyze financial data.
• Bachelor's degree, or equivalent years of related experience.
• Computer literate in Microsoft Office and related business systems.
• Strong interpersonal and communication skills.
• Valid driver’s license.

Responsibilities

• Overall responsibility for staffing, training, and performance management of branch service staff.
• Directly supervises the branch's service team, including Area Managers, route sales and service drivers, and support staff.
• Manages key performance indicators, including labor, inventory, and other operational costs.
• Recommends and implements programs aimed at increasing efficiencies, lowering costs, and growing market share.
• Works closely with the sales department to achieve branch revenue goals.
• Ensures branch staff deliver superior customer relations, account growth, and account retention, and drives profitability for the location.
• Serves as the primary local company contact for customers, community, vendors, and relevant government entities.
• Leads by example with hands‑on, in‑the‑field support for the team.
• Prepares and submits required company and regional reports, and attends Quarterly Performance Reviews.
• Ensures compliance with internal audit and safety programs.
• Ensures regular and effective fleet maintenance.

Skills

Route sales

Leadership

Customer service

Financial acumen

Communication

Driver's license

Education

Bachelor's degree, or equivalent

Tools

Microsoft Office

Route accounting systems

Job description

Mission Linen Supply is seeking a Branch General Manager in California to take full ownership of a service center branch. You will supervise Area Managers, route sales and service teams, and ensure top-tier customer satisfaction while driving revenue and profitability.

This senior, hands‑on leadership role rewards performance with base pay and incentive opportunities, a comprehensive benefits package, and opportunities for career growth within a family‑owned company serving hospitals, hotels,