Branch Floater – Banking Sales & Service Pro

M&T Bank; Snyder (AR); On-site; USD 26,000 - 43,000; Full time

Job summary

M&T Bank in Snyder, NY is seeking a Float Universal Banker to support branch operations, serve customers, and drive sales for Consumer and Business Banking. You will educate customers, promote digital tools, handle transactions, and refer opportunities to partners while maintaining AML/KYC compliance.

Candidates need at least a high school diploma and 1 year of retail or customer service experience; ability to travel between branches is required.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of proven retail sales, call center, customer service, or telesales.
• Ability to travel between branches as needed.
• Strong verbal communication and interpersonal skills.
• Bilingual based on branch needs.
• Proven referral and/or sales ability.

Responsibilities

• Educate customers and explain banking features and benefits.
• Engage customers to bank with us and promote digital capabilities.
• Follow the bank's sales process to provide guidance.
• Proactively reach out to customers to grow relationships.
• Assist with lobby management and greet customers.
• Adhere to AML/KYC processes and related activities.
• Complete customer transactions accurately and log interactions.

Skills

Verbal communication

Interpersonal skills

Time management

Prioritization

Teamwork under time pressure

Digital literacy

Education

High school diploma or GED

Job description

M&T Bank in Snyder, NY is seeking a Float Universal Banker to support branch operations, serve customers, and drive sales for Consumer and Business Banking. You will educate customers, promote digital tools, handle transactions, and refer opportunities to partners while maintaining AML/KYC compliance.

Candidates need at least a high school diploma and 1 year of retail or customer service experience; ability to travel between branches is required.