Branch Financial Advisor & Customer Growth Expert

PNC Financial Services Group, Inc.; Stroud Township (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

Life insurance

Disability protection

401(k) with match

Education assistance

Wellness program

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. in Stroudsburg, PA seeks a Branch Banker to strengthen the customer base with proactive sales and service. You will promote PNC solutions to drive revenue and loyalty, while delivering a differentiated customer experience in a busy in-office branch environment.

You will partner with ecosystem entities, manage risk, and participate in daily branch operations to ensure accurate, responsive service and strong client relationships.

Qualifications

• Work Experience: typically 3+ years experience; associated education or equivalent combination may be considered.
• Understand banking products, services and risk controls.
• Ability to engage customers and identify financial solutions.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drive sales conversations and position PNC solutions to build loyalty.
• Contribute to branch operations and ensure accurate, efficient service.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Tools

CRM tools

Job description

PNC Financial Services Group, Inc. in Stroudsburg, PA seeks a Branch Banker to strengthen the customer base with proactive sales and service. You will promote PNC solutions to drive revenue and loyalty, while delivering a differentiated customer experience in a busy in-office branch environment.

You will partner with ecosystem entities, manage risk, and participate in daily branch operations to ensure accurate, responsive service and strong client relationships.