Branch Experience & Digital Concierge

Capital One; Livingston (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

Capital One is seeking a Full Time Branch Ambassador in Livingston, Louisiana, to enhance the customer experience while executing accurate cash transactions. The ideal candidate should have a knack for hospitality, be tech-fluent, and thrive in a dynamic environment.

Responsibilities include engaging with customers, educating them on digital banking tools, and ensuring compliance with regulatory standards. Applicants must have a high school diploma and at least one year of customer service experience.

Qualifications

• 1 year of Retail, Sales, or Customer Service experience required.
• 6 months of cash handling experience is a must.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy.
• Educate clients on mobile banking and digital tools.
• Greet customers and ensure a welcoming atmosphere.

Skills

Customer service experience

Cash handling experience

Tech fluency

Communication skills

Education

High School Diploma, GED, or Equivalent

Tools

G-Suite

Job description

Capital One is seeking a Full Time Branch Ambassador in Livingston, Louisiana, to enhance the customer experience while executing accurate cash transactions. The ideal candidate should have a knack for hospitality, be tech-fluent, and thrive in a dynamic environment.

Responsibilities include engaging with customers, educating them on digital banking tools, and ensuring compliance with regulatory standards. Applicants must have a high school diploma and at least one year of customer service experience.