Branch Executive Officer III - Branch Manager

Orrstown Bank; Baltimore (MD); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Long-term disability

Short-term disability

Life and AD&D insurance

Job summary

Orrstown Bank is seeking a Branch Executive Officer III to manage multiple branch offices and lead the team to achieve profitability and community service goals.

You will supervise branch personnel, develop new business, ensure proper staffing, and uphold policies while delivering excellent client service and cross-selling opportunities.

Qualifications

• Bachelor's degree required.
• 4+ years banking or financial industry experience.
• Experience meeting duties of EO I/II.

Responsibilities

• Lead and develop a successful branch team.
• Supervise, motivate and mentor staff for optimal client service.
• Ensure branch staffing is adequate and efficient.
• Inform and enforce policies affecting branch operations; ensure compliance.
• Approve personnel time and attendance; assist in personnel selection.
• Oversee branch security and staff training in security.
• Maintain business and social contacts to develop new client business.
• Conduct regular sales meetings and drive branch performance.
• Refer clients to partners and cross-sell bank products and services; process loans per credit guidelines.
• Manage client complaints and ensure responsiveness.
• Maintain active NMLS registration and comply with licensing requirements.
• Perform Client Service Rep and Teller duties as needed.
• Complete required annual regulation, sales, and service training.

Skills

Branch leadership

Customer service

Sales skills

Credit analysis

Lending knowledge

Regulatory compliance

Staff development

Team management

Communication

Education

Bachelor's degree

Tools

Banking software

Credit systems

Job description

The Branch Executive Officer III will manage one or more branch offices to meet the financial service needs of the community while achieving branch profitability objectives; provide direct supervision to branch personnel; develop new business for the Bank as part of the business development program and objectives.

Minimum Qualifications:

• Bachelor's degree in related field.
• A minimum of four (4) years' relative banking or progressive financial industry experience.
• Meeting or exceeding the essential duties and requirements of a Branch Executive Officer I and II.

Responsibilities:

• Manage and prepare a team for success.
• Supervise, motivate and mentor the branch staff to ensure optimal client service is being provided.
• Ensure branch is properly staffed.
• Ensure branch personnel are informed and knowledgeable of products and services; inform and administer policies and procedures affecting branch operations; confirm branch operations are performed in accordance with these policies and procedures.
• Manage and approve personnel time and attendance.
• Assist in the selection of new personnel as applicable.
• Supervise and provide proper branch security ensuring branch personnel are trained in all security areas.
• Maintain business and social contacts in the Bank's marketing area to develop and retain new client business.
• Conduct regularly scheduled sales meetings.
• Demonstrate thorough knowledge of all bank products and services; refer clients to business partners and cross-sell bank products and services; process numerous types of transactions while engaging in conversation.
• Make and process all types of loans to ensure adherence in meeting the Bank's established credit guidelines; provide required documentation in a correct and efficient manner.
• Manage resolution of client complaints.
• Maintain an active National Mortgage Licensing System registration adhering to requirements.
• Perform the duties of a Client Service Representative and a Teller.
• Satisfactorily completes all required annual regulation, sales, and service training.

Skills:

Strong reading, verbal and written communication, mathematical, visual, auditory, interpersonal relations, management and sales skills; proficient lending, credit analysis and branch operating systems skills; sound working knowledge of Bank operating policies and procedures; effectively coach, mentor, motivate and earn trust to create a positive work environment where the staff aspires to do their best; competently handle high workloads, competing demands, interruptions and distractions with poise and ease; possess a valid driver's license.

At Orrstown Bank, our employees are our most valuable asset. Our benefits package is designed to help our team achieve work/life balance, maintain a healthy lifestyle, and plan for the future.

• Medical insurance
• Vision insurance
• Long-term disability
• Short-term disability
• Employee, spouse and dependent life and AD&D insurance