Branch Executive Officer I/Branch Manager

Orrstown Bank; York (York County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Long-term disability

Short-term disability

Life and AD&D insurance

Job summary

Orrstown Bank is seeking a Branch Manager to oversee one or more branch offices, driving profitability and exceptional client service in the local market. You will supervise branch staff, coach the team, and lead business development efforts to grow loans, deposits, and overall performance.

The role requires a Bachelor’s degree (preferred) and at least four years in banking or financial services, with strong communication, sales, and credit analysis skills.

Qualifications

• Bachelor’s degree in related field preferred.
• A minimum of four (4) years relative banking or progressive financial industry experience.
• Strong reading, verbal and written communication, mathematical, interpersonal relations, management and sales skills.
• Proven track record in sales calling to cultivate business development.
• Knowledge of Bank operating policies and procedures.
• Ability to coach, mentor, and motivate staff and manage high workloads.

Responsibilities

• Manage one or more branch offices to meet community financial service needs and profitability objectives.
• Provide direct supervision to branch personnel and foster collaboration across retail, business lines and management.
• Develop new business for the Bank as part of the business development program and objectives.
• Prepare branch reports and supervise opening/closing, vault security, and staffing.
• Lead sales and service efforts, set goals with supervisors, and drive growth in loans and deposits.
• Maintain knowledge of bank products/services and cross-sell to clients.
• Coordinate with marketing and participate in community events to retain/new client base.

Skills

Reading and verbal communication

Written communication

Mathematical skills

Interpersonal relations

Management

Sales

Lending and credit analysis

Branch operating systems

Coaching and mentoring

Sales calls / business development

Education

Bachelor’s degree

Tools

Branch operating systems

Credit analysis systems

Job description

Manage one or more branch offices to meet the financial service needs of the community while achieving branch profitability objectives; provide direct supervision to branch personnel; develop new business for the Bank as part of the business development program and objectives.

Qualifications:

Bachelor’s degree in related field preferred. A minimum of four (4) years relative banking or progressive financial industry experience.

Strong reading, verbal and written communication, mathematical, visual, auditory, interpersonal relations, management and sales skills; proficient lending, credit analysis and branch operating systems skills; proven track record in effective and productive sales calling to cultivate business development; sound working knowledge of Bank operating policies and procedures; effectively coach, mentor, motivate and earn trust to create a positive work environment where the staff aspires to do their best; competently handle high workloads, competing demands, interruptions and distractions with poise and ease; valid driver’s license.

Foster an environment of collaboration between retail, business lines and management.

Supervise, motivate and mentor the branch staff to ensure optimal client service is being provided.

Inform and administer policies and procedures affecting branch operations; confirm branch operations are performed in accordance with these policies and procedures.

Ensure branch is properly staffed and personnel are trained; manage personnel time and attendance; assist in the selection of new personnel as applicable, supervise and provide proper branch security ensuring branch personnel are trained in all security areas.

Preparation of branch reports.

Supervise opening and closing the building and vault.

Maintain business and social contacts in the Bank’s marketing area to develop and retain new client business; participate actively in the Bank’s sales and marketing program, including making effective business sales calls on prospects and attending local community events.

Manage branch daily in a manner assuring the attainment of branch annual goals and objectives; jointly establish sales and service goals with assigned supervisor; initiate actions to achieve those goals; actively contribute to the growth of retail loans and deposits to increase profitability; conduct regularly scheduled staff sales meetings.

Maintain a thorough knowledge of the features and benefits of consumer products and services to ascertain client needs and to sell in conjunction with those needs; provide direct service to clients with respect to deposit, loan, trust and other products and services; maintain an active National Mortgage Licensing System registration adhering to requirements; initiate external and internal calls on existing and prospective clients to develop new business and retain or expand existing business.

Demonstrate thorough knowledge of all bank products and services; refer clients to business partners and cross-sell bank products and services; process numerous types of transactions; make and process all types of loans to ensure adherence in meeting the Bank’s established credit guidelines; provide required documentation in a correct and efficient manner; manage resolution of client complaints; monitor branch activities including transactions per hour, cash control, open and closed accounts, loan production and calling efforts; build and maintain client; maintain confidentiality.

At Orrstown Bank, our employees are our most valuable asset. Our benefits package is designed to help our team achieve work/life balance, maintain a healthy lifestyle, and plan for the future.

• Medical insurance
• Vision insurance
• Long-term disability
• Short-term disability
• Employee, spouse and dependent life and AD&D insurance